kayako.comKayako — A Help Desk Software Platform

On-Premise Search for... Features Tour SingleView™ Live Chat Collaboration Self Service Social Integrations Walkthrough Compare Us Solutions Customer Support Shared Inbox Ticketing Software Internal Help Desk Ecommerce Customer Service Internal IT Support Desk Pricing Resources Blog eBooks Case Studies Webinars Request A Demo Navigation Menu Navigation Menu On-Premise Features Tour SingleView™ Live Chat Collaboration Self Service Social Integrations Walkthrough Compare Us Solutions Customer Support Shared Inbox Ticketing Software Internal Help Desk Ecommerce Customer Service Internal IT Support Desk Pricing Resources Blog eBooks Case Studies Webinars Kayako AI Now Makes Instant, Autonomous Resolution of Routine Inquiries a Reality. Kayako AI is our bold answer to the ever-evolving demands of customer service. It’s designed to transform the landscape of support tickets, turning challenges into opportunities. Over 131,000 Agents Provide Support Using Kayako Customer Service Made Personal And Simple Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Helpful HelpDesk Software, The Way It Should Be With Legacy Help Desks Missed messages, unhappy teams and frustrated customers. With Kayako HelpDesk Everything in one place, a happy team and loyal customers. Request a Demo Take The Tour Live Chat Software Included Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps. Learn More About Our Live Chat Software. Context-Driven Customer Service Unlike other help desk software, Kayako gives you a complete picture of your customer’s journey so you know where they’re coming from. Your team will know of each interaction a customer has had with your business and the issues they are facing even before they reach out for support. With Kayako SingleView™, all the information your team needs to provide a personal and connected customer experience is right at their fingertips. Quick Customer Service Experiences With Depth And Personality Request a demo today. Request a Demo Take The Tour Shared Inbox For Customer Conversations Boost productivity with a shared inbox Kayako’s helpdesk software makes managing customer conversations easy with the shared inbox tool. With custom views, tags, and conversation assignments, your customer service team is able to stay on top of open issues and automatically assign conversations to the best people. Learn More About Shared Inbox Customer Self-Help Knowledge Base Help customers help themselves 24/7 Kayako provides a complete help desk experience with a fully customizable knowledge base that’s available 24/7, even if your team isn’t. Customers will be able to find what they’re looking for and instantly receive suggestions as they type. Learn More About Customer Self-help HelpDesk Software Built For Modern Businesses See Real-Time Customer Activity Give your team superpowers. Bring customer activity from all your apps into Kayako for true context and faster, more helpful support. Work Better As A Team Automatically route conversations to the agent best equipped to handle the ticket and assign conversations so nothing slips through the cracks. Better Customer Service, Whatever Your Needs Customer Support Deliver effortless customer support across multiple channels. Learn More Internal Helpdesk Stay organized and speed up internal support with a unified solution. Learn More Shared Inbox Supercharge email and collaborate in a simple team inbox. Learn More eCommerce Grow sales and drive loyalty with eCommerce support software. Learn More Give Your Customers The Best Experience Lessons from the frontline: Equip your team with the best customer service software. 3 Tips to Improve Internal Customer Service Through Technology Customer Experience What Is a Unified Customer Experience and How Can It Benefit the Bottom Line? Customer Experience 4 Tips to Improve CX with Conversational Customer Service Customer Experience Kayako positively and profoundly impacted how we interact with our customers daily and has allowed us to build meaningful relationships with them while also providing clear, concise customer service.” From Day 1, we realized that Kayako shares the same passion for ‘Customer Wow’ as we do. Their tools and experience help us make this philosophy into a reality – effective, prompt, and succinct support.” With Kayako, it’s easy to quantify exactly how productive and efficient we really are. Our process is now quick and transparent and our customers, partners and staff are very happy with it.” Kayako allows us to more effectively manage, monitor and deliver customer support. The Kayako solution was easy to implement and support as well as enhancements on the product have been outstanding!” We’ve been extremely satisfied with Kayako. So satisfied that we’ve never even thought about what alternatives might be available.” Deliver Excellent Customer Support Experiences With Ease Request a Demo Take The Tour Product Platform Features Pricing Kayako Alternative Zendesk Alternative Freshdesk Alternative Use Kayako For Customer Support Software Internal IT Support Desk Internal Help Desk Shared Inbox More About Kayako Support Security Mobile Salesforce Integration Resources Blog eBooks Case Studies Webinars GET IN TOUCH Contact Us Privacy Policy | Legal © Kayako 2024 - A Help Desk Software...